Ammar Alo

4312 N. Holland Sylvania #110                Toledo, OH 43623                                         419-343-5259

ammaralo@gmail.com

 

 


OBJECTIVE

 

To obtain a position that will utilize my technical and educational skills, while advancing my knowledge.

 

EDUCATION

 

The Northwest Ohio Consortium for Public Health, Northwest (Toledo), OH

  • Masters of Public Health. Major: Administration
  • Expected Graduation Date: August 2005

The University of Toledo, Toledo, OH

  • Bachelor of Science. Major: Biology
  • Graduation Date: May 2004

 

EXPERIENCE

 

Computer Technician/ Customer service

NTC Computers, Toledo, OH, 1996–Present

  • Diagnose and repair dysfunctional computers, and build brand new computers
  • Problem solve computer issues with customers
  • Network computers and assist customers with internet incompatibility
  • Manage the billing, collection, and RMA departments thereby reducing overdue accounts by 70%
  • Install networks for many small business offices ex. Doctors, dentists, lawyers offices etc.
  • Handle business to business sales transactions

 

Sales Associate/Hardware Department

Sears, Toledo, OH, Summer 2003

  • Specialized in sales of paint and paint supplies
  • Commended for strong teamwork skills while working with co-workers and managers

 

Sales Associate/Home Theater Department

Best Buy, Toledo, OH, Summer 2002

  • Directly communicated with customers, counseled customers on their needs
  • Experienced immediate success by selling plans and equipment on my first day

 

Volunteer/ER Greeter

Mercy Health Partners, Toledo, OH Oct. 2002 – May 2003

  • Greeted patients in the Emergency room at two local hospitals
  • Escorted patients to their rooms, helped relieve patients of their anxiety by explaining how the procedures would take place and advising them on how to deal with the stresses that are associated with the ER
  • Organized paper work and information for doctors